**Note Following only works if you have ShoreTel Workgroup Agent/Supervisor Access Licenses: else ShoreTel Administrator must manually make changes**
Recently there have been more questions on logging in and out as an agent during scheduled times. Below is a quick write up covering major models.
IP 212k:
- Press Options > [Voice Mail Password] > #
- Select "Agent State" via Custom Button
- Select State [Logged In / Logged Out / Wrap-up] via Custom Button
- Press Menu button to exit
IP 230/230g/265/560/560g/565g/:
- Press Options > [Voice Mail Password] > #
- Select "Agent State" via Up/Down Arrow control or press 5
- Select State via Up/Down Arrow control
- Logged In [1]
- Logged Out [2]
- Wrap-Up [3]
- Press Done Softkey
Feature not available on following phones:
IP 110, IP 115, IP 210, IP 655 , IP 8000
For users on non-supported phones Agent status will need to be updated by ShoreTel Administrator.
IP 110, IP 115, IP 210, IP 655 , IP 8000
For users on non-supported phones Agent status will need to be updated by ShoreTel Administrator.
cheap Soccer Jerseys is the best soccer jerseys wholesale supplier.cheap tammy abraham Jerseys Buy the cheap soccer jerseys, soccer shirts, soccer kits, training kits with wholesale price.
ReplyDeletecheap Soccer Jerseys provides you high quality and cheap soccer jerseys, cheap virgil van dijk Jerseyswholesale soccer jerseys. You can buy cheap club soccer jerseys and national team soccer .
ReplyDelete